You are permitted to call the consumer  


Calls that are Exceptions to TCPA
  • Manually dialed calls that have no pre-recorded message.
  • Calls made for emergency purposes.
  • Calls not made for a commercial purpose.
  • Calls made for commercial purposes but without telemarketing or advertising content, such as calls made to collect a debt.

Do not put the number of the consumer into an autodialer or an other automated dialing system.  You must manually dial to be in compliance with TCPSA. 


Note: this is not legal advice.  Contact your own legal counsel. This is our understanding of TCPA.


DNC rules are separate issue.  See these articles:

https://retirementprospects.freshdesk.com/a/solutions/articles/12000086614


TCPA Compliance


--every consumer must optin and give permission before we send any text message
--we record that optin using a service called Active Prospect
--Consumer may opt out to text messages at any time with reply "stop"